Standard support gets you an answer. Gold support gets you a faster, deeper one when the problem is not a quick config tweak but something that needs a human to dig in.
This one-year Gold support renewal or upgrade for your Firebox T25-W steps up your coverage tier. Whether you are renewing existing Gold or upgrading from Standard, you get the higher level of technical assistance for the year ahead.
Your T25-W keeps running as it does — 802.11ax Wi-Fi 6, up to 3.14 Gbps throughput, five Gigabit Ethernet ports, stand-alone or under WatchGuard Cloud. Gold support means when something on that platform needs more than a knowledge-base article, you get the deeper help.
One year of not being stuck on hold while your network sits exposed
| 0 | Stand-alone |
| 1 | WatchGuard Cloud central management |
| brand | WatchGuard |
| product_type | Support Renewal / Upgrade |
| support_tier | Gold |
| license_term | 1 year |
| compatible_device | Firebox T25-W |
| category | Network Security UTM |
| subcategory | Subscriptions & Licensing |
| platform_wireless | 802.11ax Wi-Fi 6 |
| platform_throughput | Up to 3.14 Gbps |
| platform_ethernet_ports | 5 x 1 Gigabit |
