Two years of support is good. Three years means you're covered through the full lifecycle of most meeting-room deployments without a mid-life scramble for a renewal.
Yealink Partner PrimeCare for the MeetingBar A30 (3-year term) gives you priority support with escalation during business hours, hardware advanced replacement with next-business-day shipping, the YMCS-Room-Professional package, ongoing software updates, and access to Yealink's online support centre – all under one plan.
The default 2-year hardware warranty on Yealink MS Video products is covered, and the total hardware warranty period can extend up to 5 years across the product life. Three years of PrimeCare keeps that window open without a gap.
Applies to MVC bundles with MCore Pro PC (C3/C4/C5 kits) or BYOD rooms with UVC34/UVC40/S40/UVC84/UVC86/AV-Hub. Covers serial-numbered products and accessories – cables, batteries, and mounting kits are out of scope
| 0 | Priority support with escalation (business hours) |
| 1 | Hardware advanced replacement (next business day shipping) |
| 2 | Hardware warranty service |
| 3 | YMCS-Room-Professional package |
| 4 | Software updates |
| 5 | Yealink Online Support Centre access |
| brand | Yealink |
| service_type | Partner PrimeCare |
| duration | 3 years |
| applicable_product | MeetingBar A30 |
| warranty_note | Default 2-year hardware warranty included; total hardware warranty cannot exceed 5 years |
| applicability | MVC bundles with MCore Pro PC (C3/C4/C5) or BYOD rooms with UVC34/UVC40/S40/UVC84/UVC86/AV-Hub |
| exclusions | Consumables (cables, batteries, mounting kits) not covered |
