Your extra-large boardroom's video system just died mid-presentation. Or it will, the day you least expect it. This 4-year PrimeCare plan means the next business day a replacement unit is in your hands — not three weeks later from a national chain.
Here's what's actually in the box of service: priority support with escalation during business hours, hardware advanced replacement shipped next business day, ongoing hardware warranty coverage, the YMCS-Room-Professional software package, regular software updates, and access to Yealink's Online Support Centre.
It applies to MVC S90, S940, S900 bundles (with MCore Pro PC C3/C4/C5 kits) and ZVC S90. Covers any product or accessory with a serial number. Cables, batteries, and mounting kits are consumables — they're not in scope.
Yealink MS Video products carry a default 2-year hardware warranty. PrimeCare extends that, but total coverage caps at 5 years. You're buying certainty for your biggest room. No more 'we'll look into it' from a call centre.
Ships as soon as the service is activated against your serial number. One plan, one room, four years of not worrying
| brand | YEALINK |
| category | TECHNOLOGY |
| subcategory | MEETING AND CONFERENCING |
| service_type | Partner PrimeCare |
| duration_years | 4 |
| room_size | Extra Large |
| compatible_models | MVC S90, MVC S940, MVC S900, ZVC S90 |
| mcore_requirement | MCore Pro PC (C3/C4/C5 Kits) |
| default_hardware_warranty_years | 2 |
| max_total_warranty_years | 5 |
| rrp_aud | 2529.69 |
