Your medium meeting room handles the daily grind. When the video bar or mic array drops out mid-call, you don't have time to fill out a support ticket and wait six days.
This 2-year PrimeCare plan keeps things moving: priority support with escalation during business hours, hardware advanced replacement shipped next business day, hardware warranty service, the YMCS-Room-Professional package, software updates, and access to Yealink's Online Support Centre.
Fits MVC640, MVC660, MVC840 bundles (MCore Pro PC C3/C4/C5 kits) and ZVC640, ZVC840. Covers serial-numbered products and accessories. Cables, batteries, and mounting kits are consumables — not in scope.
Yealink's default hardware warranty is 2 years. This plan keeps that protection active and adds the priority channel. Total hardware warranty can't exceed 5 years across all plans.
Activated against your serial number. One medium room, two years of next-day fixes
| brand | YEALINK |
| category | TECHNOLOGY |
| subcategory | MEETING AND CONFERENCING |
| service_type | Partner PrimeCare |
| duration_years | 2 |
| room_size | Medium |
| compatible_models | MVC640, MVC660, MVC840, ZVC640, ZVC840 |
| mcore_requirement | MCore Pro PC (C3/C4/C5 Kits) |
| default_hardware_warranty_years | 2 |
| max_total_warranty_years | 5 |
| rrp_aud | 623.44 |
