The default 2-year warranty is fine. But your medium room runs every single day. Three years of coverage means one less year where a dead camera means a surprise invoice.
This 3-year PrimeCare plan gives you priority support with escalation during business hours, hardware advanced replacement shipped next business day, hardware warranty service, the YMCS-Room-Professional package, software updates, and access to Yealink's Online Support Centre.
Fits MVC640, MVC660, MVC840 bundles (MCore Pro PC C3/C4/C5 kits) and ZVC640, ZVC840. Covers serial-numbered products and accessories. Cables, batteries, and mounting kits are outside scope.
Yealink's default hardware warranty is 2 years. This plan pushes your coverage to 3 years total (within the 5-year cap). The extra year is where most of the wear-and-tear hits.
Activated against your serial number. One medium room, three years of not chasing a supplier
| brand | YEALINK |
| category | TECHNOLOGY |
| subcategory | MEETING AND CONFERENCING |
| service_type | Partner PrimeCare |
| duration_years | 3 |
| room_size | Medium |
| compatible_models | MVC640, MVC660, MVC840, ZVC640, ZVC840 |
| mcore_requirement | MCore Pro PC (C3/C4/C5 Kits) |
| default_hardware_warranty_years | 2 |
| max_total_warranty_years | 5 |
| rrp_aud | 1185.94 |
