Five years. The maximum term Yealink offers. If your medium room is the heart of your office and you want one supplier to own the hardware risk for the full life of the kit, this is the plan.
You get priority support with escalation during business hours, hardware advanced replacement shipped next business day, continuous hardware warranty coverage, the YMCS-Room-Professional package, software updates, and access to Yealink's Online Support Centre — for five years straight.
Fits MVC640, MVC660, MVC840 bundles (MCore Pro PC C3/C4/C5 kits) and ZVC640, ZVC840. Covers serial-numbered products and accessories. Cables, batteries, and mounting kits are outside scope.
Yealink's default hardware warranty is 2 years. This plan maxes out at the 5-year cap. After this, you're back on standard support. Lock in the longest runway your room needs.
Activated against your serial number. One medium room, five years of not worrying about the next failure
| brand | YEALINK |
| category | TECHNOLOGY |
| subcategory | MEETING AND CONFERENCING |
| service_type | Partner PrimeCare |
| duration_years | 5 |
| room_size | Medium |
| compatible_models | MVC640, MVC660, MVC840, ZVC640, ZVC840 |
| mcore_requirement | MCore Pro PC (C3/C4/C5 Kits) |
| default_hardware_warranty_years | 2 |
| max_total_warranty_years | 5 |
| rrp_aud | 2123.44 |
