Your small meeting room camera just died mid-presentation and the national chain says 'back in three weeks.' That's not happening again. This two-year Yealink Partner PrimeCare plan keeps your MVC320, MVC340, MVC400, MVC S40 or ZVC400 covered end-to-end. Priority support during business hours with escalation when things go sideways. Hardware advanced replacement ships next business day. Software updates land without you chasing them. The YMCS-Room-Professional package keeps your room config locked in. Covers serial-numbered units only. Cables, batteries and mounting kits sit outside the scope. Yealink MS Video products already carry a default 2-year hardware warranty; PrimeCare extends that service window while active, capped at 5 years total. MVC SKUs pair with MCore Pro PC (C3/C4/C5 Kits). BYOD Room coverage applies to rooms running UVC34, UVC40, S40, UVC84, UVC86 or AV-Hub
| brand | Yealink |
| service_type | PrimeCare – Small Room Video |
| duration_years | 2 |
| applicable_models | MVC320, MVC340, MVC400, MVC S40, ZVC400 |
| includes_priority_support | 1 |
| includes_hardware_replacement | 1 |
| replacement_shipping | Next business day |
| includes_software_updates | 1 |
| includes_ymcs_room_professional | 1 |
| default_hardware_warranty | 2 years (Yealink MS Video) |
| max_total_warranty_years | 5 |
| mvc_requirement | MVC bundles with MCore Pro PC (C3/C4/C5 Kits) |
| byod_room_models | UVC34, UVC40, S40, UVC84, UVC86, AV-Hub |
| coverage_note | Serial-numbered products and accessories only; consumables excluded |
