Your large meeting room's video system is running on its default 2-year warranty. After that? You're on your own for a hardware swap that could cost a small fortune.
This 2-year PrimeCare plan keeps the safety net in place: priority support with escalation during business hours, hardware advanced replacement shipped next business day, ongoing hardware warranty service, the YMCS-Room-Professional package, software updates, and access to Yealink's Online Support Centre.
Built for MVC860 and ZVC860. Covers serial-numbered products and accessories. Cables, batteries, and mounting kits are consumables — they don't fall under this plan.
Yealink MS Video products ship with a default 2-year hardware warranty. This plan keeps that coverage active and adds the priority channel on top. Total hardware warranty can't exceed 5 years across all plans.
Activated against your serial number. One large room, two years of next-day replacements instead of three-week waits
| brand | YEALINK |
| category | TECHNOLOGY |
| subcategory | MEETING AND CONFERENCING |
| service_type | Partner PrimeCare |
| duration_years | 2 |
| room_size | Large |
| compatible_models | MVC860, ZVC860 |
| default_hardware_warranty_years | 2 |
| max_total_warranty_years | 5 |
| rrp_aud | 779.69 |
